Welcome to the Citizen ISV Partner Program
Competition in the software industry is fierce. From recruiting and retaining top talent to building a great product–everything you do serves the goal of providing exceptional user experience to your customers.
We get it. We also understand the importance that reliable, high-quality hardware plays in delivering solutions that just work and look great. We want to be your go-to printing partner. That’s why we’ve crafted a high-value partnership program for ISVs built around peace of mind and value.
The Pillars of Our Program:
- Rock-Solid Guarantees and Warranties
- Market Development Assistance
- Aggressive ISV-Only Discounts
- Access to Exclusive Products
- Real Relationships
Program Benefits
| Benefit | A-Level | B-Level |
| Discounted Pricing on Citizen POS and Mobility printers | Platinum Plus | Gold |
| Access to Specialized IoT-Capable Product from Citizen |  |
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| Sales and Technical-level Training from Citizen Systems America | |
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| Ability to Register Deals with Citizen Systems America | |
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| Invitation to Any Citizen Systems America Exclusive Partner Events | |
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| Engagement with a Citizen Systems America BDM | Maximum | Moderate |
| Marketing Development Funding | A-Level | B-Level |
| Hot Swap Pool for Next-day Air Printer Replacements* | |
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| 4-year Extended Warranty on Point-of-Sale Printers* | |
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| Product Customization Access (Private label, FW/PID) Based on Unit Volume Thresholds | |
"A" Level Partners are software companies who buy Citizen printers themselves and include them as part of their solution
REQUIREMENTS:
1. Owned/developed software product that's certified on Citizen Printer Products
2. Reseller network that gains access to Citizen products through software/hardware bundle
3. Inclusion of Citizen product and logo on web site and marketing materials
"B" Level Partners are software companies who don't sell hardware themselves. But certify and recommend product to their dealers
REQUIREMENTS:
1. Owned / developed software product that's certified on Citizen Printer Products
2. Inclusion of Citizen product and logo on web site and marketing materials
